Elizabeth Lay

Former Director of Human Performance, Calpine

Provide consulting and training services to improve resilience and reliability through Resilience Engineering, Highly Reliable Organizing (HRO), Safety 2. Available to support projects globally.

Currently working with NASA on a project to improve organizational resilience for the International Space Station organization. Led team from the Department of Energy to assess Human Performance and Operational Leadership processes and practices at Los Alamos National Labs and provided guidance to take their programs “to the next level”.

Lead learning teams, staff rides, workshops on resilience engineering / HRO, human performance, operations risk management, sacrifice decisions, and situation awareness.

Led implementation of human performance for a large power plant operations company that integrated with a traditional safety system. Developed a operations risk management program for large field service organization.

Invented “Rapid / Real Time Risk Assessment” to manage emergent risks, a process which brings together knowledge from a distributed group within 1 hr of being requested. Recognized as a global best practice by Siemens.

She has a Bachelor of Mechanical Engineering (BSME) degree and a graduate certificate in Cognitive Science.